Gmail down: UK users reporting problems with Google’s email service

The Gmail email application is seen on a portable device in this photo illustration on December 6, 2017. (Photo by Jaap Arriens/NurPhoto via Getty Images)
Gmail appears to be having problems this morning (Getty)

Google’s email service has unexpectedly gone down this morning, November 12, leaving millions unable to send and receive emails.

Reports of the issue started to flood social media as furious users found they were unable to communicate – many relying on Gmail for work.

The website Downdetector, which measures outages for online services, started to receive reports of the outage between 8.30am and 9am.

Google hasn’t commented on the outage but savvy users have pointed out the issue appears to be related to IMAP – or Internet Message Access Protocol. This is used when you try to access an email account through another service – like Apple’s Mail app.

A current workaround seems to be to go directly to the webmail version of Gmail and use it that way.

‘Works in GMail web, but unable to send and receive reliably via mail client (dropped connections),’ wrote user Chris King on DownDetector.

The UK doesn’t appear to be the only country that’s affected. Gmail users in France and India are also reporting problems.

Others are simply venting on social media.

Some people are also reporting issues with wider Google products – such as Gogole Sheets and Google Docs.

Metro.co.uk has approached Google for comment on the issue and will update this article when we receive a response.

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