Apple will now let you repair your own iPhone at home

Apple has annouinced a new Self Service Repair program (Picture: Getty)
Apple has annouinced a new Self Service Repair program (Picture: Getty)

If you consider yourself a tech wizard, Apple will let you take matters into your own hands—literally.

Apple has announced its Self Service Repair program which will allow customers who are comfortable with repairing their own products access to Apple’s genuine parts and tools.

The company is making parts, tools, and manuals available for the iPhone 12 and iPhone 13 to customers starting next year.

‘Creating greater access to Apple genuine parts gives our customers even more choice if a repair is needed,’ said Jeff Williams, Apple’s chief operating officer. 

‘In the past three years, Apple has nearly doubled the number of service locations with access to Apple genuine parts, tools, and training, and now we’re providing an option for those who wish to complete their own repairs,’ he added.

The move is a huge shift for Apple, which has been notorious for resisting any repairs happening outside of its stores.

Earlier this month, Apple said it would roll out a software update to correct an issue that prevented Face ID from working if customers replaced their own screens on iPhone13.

epa09468363 A handout photo made available by Apple Inc. shows Apple CEO Tim Cook showcasing the advanced camera system on the new iPhone 13 Pro during the Apple Special Event at Apple Park in Cupertino, California, USA, 14 September 2021. EPA/APPLE INC. HANDOUT Images cannot be altered or modified in any way, in whole or in part, that disparages Apple. MANDATORY CREDIT: APPLE, Inc. HANDOUT EDITORIAL USE ONLY/NO SALES HANDOUT EDITORIAL USE ONLY/NO SALES
Apple has been notorious for resisting any repairs happening outside of its stores. (Credits: EPA)

Customers will be able to perform DIY repairs starting with the iPhone display, battery, and camera as they’re the most commonly serviced modules.

Apple said that additional repairs were on the cards ‘later next year’.

Repairing your Apple Products

Currently, when users need repairs on iPhones or iPads they have to approach trained technicians using Apple genuine parts at special locations, like Apple, Apple Authorised Service Providers (AASPs) or Independent Repair Providers.

With the new Self Service program, product owners who are capable of performing repairs themselves can review a Repair Manual and place an order for genuine Apple parts and tools using the Apple Self Service Repair Online Store.

The new store will sell people more than 200 individual parts and tools, enabling them to complete the most common repairs on iPhone 12 and iPhone 13.

Following the repair, customers can return their used parts to be recycled and receive credit toward their purchase. 

However, for most people, the safest and most reliable way to get their device repaired would still be to take it to an Apple Store if you have AppleCare+ or to an Apple authorised repair shop.

Especially because you can void your warranty if you damage your device in the DIY repair process.

Apple care
Most Apple devices come with a limited warranty and up to 90 days of complimentary support. Credits: Apple

Apple has a global network of over 5,000 AASPs and its rapidly expanding Independent Repair Provider programme that enables independent repair shops to access the same training, parts, and tools as other Apple Authorised Service Providers.

However, the tech company has been lambasted with acusations of planned obsolescence – especially since it admitted to slowing down older iPhones.

This move seems to address that and also helps tackle the growing concerns around e-waste, which Apple has championed over the years with its recycling programs.

What is Apple doing to help DIY repairs?

A display of the new Apple iPhone 13 inside the tech giant's flagship store in Regent Street, central London. Picture date: Friday September 24, 2021. PA Photo. People will be picking up models such as the iPhone 13, iPhone 13 mini, iPhone 13 Pro and iPhone 13 Pro Max. See PA story TECHNOLOGY Apple. Photo credit should read: Kirsty O'Connor/PA Wire
Only parts for iPhone 12 and iPhone 13 models will be sold initially Credits: PA)

Apple says it is introducing a new program to help people repair their own iPhones, rather than having to take it to a shop.

  • The company will launch the Apple Self Service Repair Online Store.
  • Over 200 individual parts will be listed for sale, including specially required tools to perform the repairs.
  • Only iPhone 12 models and iPhone 13 models will be supported to start with.
  • Customers can return used or broken parts (such as a cracked screen) to be safvely recylced.
  • The program is launching in the US next year and coming to additional countries in 2022.

Apple says it intends on launching parts and tools for its Mac computers featuring M1 chips next.

Self Service Repair will be available early next year in the US and expand to additional countries throughout 2022.

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