Apple announces new Self Service repairs for iPhone 12, iPhone 13

""Creating greater access to Apple genuine parts gives our customers even more choice if a repair is needed"

What you need to know

  • Apple is embracing right to repair.
  • The company is going to let customers repair their own iPhone 12 and iPhone 13 devices.
  • Support for M1 Macs will soon follow.

Apple has today announced it will let customers conduct repairs on their own devices, starting with iPhone 12 and iPhone 13.

The company stated:

Apple today announced Self Service Repair, which will allow customers who are comfortable with completing their own repairs access to Apple genuine parts and tools. Available first for the iPhone 12 and iPhone 13 lineups, and soon to be followed by Mac computers featuring M1 chips, Self Service Repair will be available early next year in the US and expand to additional countries throughout 2022. Customers join more than 5,000 Apple Authorized Service Providers (AASPs) and 2,800 Independent Repair Providers who have access to these parts, tools, and manuals.

The service will start with displays, batteries, and cameras, with more modules on the way "later next year."

The service will include repair manuals available using the Apple Self Service Repair Online Store, which will also offer parts and tools to let customers complete repairs.

Self Service Repair is intended for individual technicians with the knowledge and experience to repair electronic devices. For the vast majority of customers, visiting a professional repair provider with certified technicians who use genuine Apple parts is the safest and most reliable way to get a repair.

It comes as a growing Right to Repair movement wants companies like Apple to make its devices more easily repairable and more accessible for individuals. Apple says support will soon follow for M1 Macs such as the MacBook Air with M1 and 13-inch MacBook Pro with M1.

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Technology